Housing & Resident Engagement Manager

ExtraCare Charitable Trust are looking for aHousing & Resident Engagement Manager!

 Housing and Resident Engagement Manager will be responsible for leading the delivery of high-quality housing management services within integrated retirement communities, in a way that supports the lives of our residents.

You will be responsible to manage the provision of a full range of broad-based housing management and related services so that ExtraCare’s residents have access to excellent services to improve resident satisfaction, achieve tenancy sustainability and maximise income for the Trust.

Have strategic responsibility for Enhanced Housing Management (EHM) and Housing Related Support (HRS) Services (where they still exist), or alternatives, and associated contract negotiations, supporting Regional Operations Managers and Location Managers. To provide strategic direction and leadership on housing services to deliver excellent co-ordinated and cost-effective ser...