Housing Management Worker

To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

Main Responsibilities

• Engage and support clients so they have a clear understanding of their rent accounts, their obligations in paying rent and service charges as well as the consequences of getting into arrears.
• Lead on client activities to help them with managing their finances, paying rent, managing arrears and accessing benefits.
• Engage with local authorities and other agencies, creating and maintaining constructive working relationships to work together to minimise the need for eviction due to non-payment of charges.
• Maintain a proactive approach in preventing clients from accruing debts from the day they move in.
• Support the housing management team t...