Housing Income Officer

Title: Housing Income Officer NB. The formal title for this role is Customer Account Lead

Contract Type: Full Time – 35 hours per week (multiple roles)

1x Fixed Term Contract 12 months

1x Fixed Term Contract 9/10 months

2x Fixed Term Contracts up to 6/7 months

Salary: Starting from £34,381 per annum (London weighted salary) or £30,386 per annum (Regional salary) depending on experience.

Grade: 6

Reporting Office: London, Stratford or Manchester, Trafford (with occasional travel to West Ham Lane, Stratford for team collaboration)

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 27th July 2026 – 23:00

Interview Dates: Week commencing 10th August 2026

Start Date: 28th September 2026

Please click here for the role profile – Customer Account Lead.pdf

Benefits include: Excellent pension plan (up to 6% double contrib...