Housing Customer Service Specialist (Hybrid)

BCP Council is seeking two motivated full-time Customer Service Officers to join the Tenancy Advice and Repairs Team in Poole. This role involves managing customer queries primarily over the phone and some face-to-face interactions. Successful candidates will demonstrate strong communication skills and a proactive attitude.

The position includes office training followed by hybrid working arrangements. Ideal applicants are team-oriented, effective under pressure, and committed to high-quality customer service.

Starting salary is £28,598 pro rata. Inclusion and support are key aspects of our work culture at BCP Council.