Vacancy Description
Responsibilities
- Supervise the allocation of work assignments to Room Attendants and Porters to ensure maximum coverage.
- Assign special duties to Room Attendants and House Porters on assigned floors.
- Check the computer system throughout the day for an update of room status.
- Check and return an allocated number of guest rooms to the standard required by the hotel.
- Report to the Housekeeping office any rooms which do not require service, are Do Not Disturb or are double locked by the afternoon and log these on the hand over.
- Report and log any maintenance defects found in the rooms and assigned areas.
- Liaise with Maintenance and Reception regarding all out of order rooms.
- Ensure soft furnishings and décor of rooms are maintained to standard.
- Oversee implementation of deep cleaning and replacement.
- Check on a daily basis the arrivals, departures, and VIP lists.
- Check VIP rooms to ensur...
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