Hotel Receptionist

, Permanent Position: Hotel Receptionist Company Overview: Msuez Uk is a luxury hotel located in the heart of Pietermaritzburg, South Africa. We pride ourselves on providing exceptional service and creating memorable experiences for our guests. Job Summary: We are seeking a friendly and professional Hotel Receptionist to join our team on a full-time, permanent basis. The ideal candidate will have excellent communication and customer service skills, as well as a passion for the hospitality industry. Key Responsibilities: - Greet and welcome guests upon arrival - Check-in and check-out guests efficiently and accurately - Answer phone calls, take reservations and respond to guest inquiries - Handle guest complaints and provide solutions in a timely and professional manner - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Assist with guest requests and provide information about hotel facilities and services - Collaborate with other hotel de...