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Hotel Operations Supervisor

Mohegan Sun

Uncasville, CT, United States Full-time July 22, 2026
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Vacancy Description

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Job Description






Position Summary:


This position is responsible for assisting with the supervision, direction and on going training of the Front Desk, Concierge, VIP Check-In and Bell Services staff.


Primary Duties and Responsibilities: includes but not limited to:
+ Assists in the hiring, scheduling, training, evaluating and counseling of the Front Desk, Concierge, VIP Check-in and Bell Services staff
+ Addresses all Guest concerns in a timely manner
+ Ensures back-up reports are run and documents are current
+ Runs and reviews Manual over-ride report and room revenue potential
+ Responsible for th...

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