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Hotel Operations Manager

Double Star Hospitality - Westlake

Westlake, Ohio, United States Full Time July 08, 2026
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Vacancy Description

Key Duties and Responsibilities:



  • Supervising Staff:
    .
    Hiring, training, scheduling, and supervising all hotel staff, including front desk, housekeeping, food and beverage, and maintenance. 






  • Managing Budgets:
    .
    Developing and managing the hotel's operating budget, controlling expenses, and maximizing revenue. 






  • Ensuring Guest Satisfaction:
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    Addressing guest complaints, resolving issues, and implementing strategies to improve guest experience. 






  • Maintaining Facilities:
    .
    Overseeing the upkeep of the hotel's physical environment, ensuring it is clean, safe, and well-maintained. 






  • Ensuring Compliance:
    .
    Enforcing health and safety regulations, as well as other relevant policies and procedures. 



  • ...

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