Hotel Operations Manager Sherwood Park

Job Summary

We are seeking an agile and experienced Hotel Operations Manager to oversee the daily operations of our hotel. The ideal candidate will ensure exceptional guest experiences, maintain efficient hotel functions, and lead a team of hospitality professionals. This role requires solid leadership, excellent communication skills, and a comprehensive understanding of hotel management to uphold our standards of service excellence and operational efficiency.

Duties

• Supervise and coordinate all hotel departments including front desk, housekeeping, food & beverage, and maintenance.
• Oversee guest services to ensure high levels of customer satisfaction and resolve any guest concerns promptly.
• Manage staffing schedules, conduct performance evaluations, and provide training to staff members.
• Handle budgeting, financial reporting, and cost control measures to meet financial objectives.
• Implement and monitor hotel polici...