Hotel Front Office Manager - Live in position - Limpopo

Must have OPERA system experience

Manage the daily operations of the Front Office Department

Supervise and support reception and front office Staff

Ensure exceptional guest service and satisfaction at all times.

Handle guest queries, complaints, and special requests efficiently.

Manage reservations, check-ins, check-outs, and room allocations.

Ensure accurate record keeping and reporting.

Assist with staff training, scheduling, and performance management.

Maintain company standards, policies and procedures.

Minimum Requirements:

Previous experience in a Front Office Management role within the hospitality industry.

Strong leadership and people management skills

Excellent communication and customer service skills

Computer literacy and experience with hotel management systems.

Ability to work under pressure and solve problems effectively.

Professional appearance and positive attitude.<...