Hotel Front Office & Guest Services Lead

Oasia Hotel Novena is seeking a Duty Manager to direct and supervise the day-to-day operations across Front Office and related departments. You will ensure smooth hotel operations and high guest satisfaction in line with established standards, policies, and service levels.

You will lead Front Office sections, monitor staff performance, and handle guest check-ins/check-outs with diplomacy. Responsibilities include VIP room inspections, training, and collaboration with Sales to optimize occupancy