Hostess - Pool & Beach

Role Overview

As a Pool & Beach Hostess at Banyan Tree Dubai, you are responsible for creating a warm, seamless, and welcoming arrival experience for guests in the resort’s outdoor leisure areas. You will manage guest flow across pool and beach zones, coordinate seating and cabanas, and ensure every guest feels personally recognised and cared for from the moment they arrive.

You are the key connection between guests and the service team, ensuring smooth operations and an effortless luxury experience.

Key Responsibilities

Guest Welcome & Arrival Experience

• Greet guests warmly upon arrival at the pool and beach areas.
• Provide a polished, friendly, and professional first impression.
• Assist guests with seating allocation, sunbeds, cabanas, and umbrellas.
• Ensure guests are settled comfortably and have all necessary amenities.

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