Hosted Service Delivery Manager

Job Description

**Who will you be working with?**

Our Hosted Services team delivers mission-critical Positive Train Control (PTC) back-office solutions for over 25 freight and transit railroads across North America. The team combines deep railroad domain expertise with cloud, network, and application operations to ensure safe and reliable rail operations. In this role, you will work closely with customer stakeholders, technical operations teams, cloud and network engineering, and commercial support functions to deliver high-quality managed services

**How will you make a difference?**

As a member of the Digital Intelligence S&S Surface Transportation division, you will be responsible for leading customer-facing service delivery for Wabtec’s hosted PTC back-office solutions. You will act as the primary interface between customers and internal teams, ensuring reliable service performance, proactive communication, and operational alignment.

You ...