Homeowner Services Officer

We're delighted to be recruiting for a Homeowner Services Officer to join our exciting Specialist Residential Services team, based from our Eastleigh office on a permanent basis. 

Your main purpose will be to manage a portfolio of leasehold, freehold and shared ownership properties, taking full responsibility for leasehold management and providing specialist advice to our customers both internally and externally.

You will confidently lead on the scrutinising and management of service charge enquiries, investigating and remedying lease breaches, handling lease extension claims alongside our legal teams and acting as a point of contact for other lease specific enquiries and processes.

Knowledge, skills and experience required

This role requires you to have access to your own vehicle and a full UK driving licence.

You’ll be able to demonstrate knowledge and experience in both leasehold and sh...