Vacancy Description
Description
A growing HVAC company is seeking a Home Warranty Service Coordinator to support the service team by managing home warranty claims and repair workflows from diagnosis through completion. This is a great opportunity for someone who enjoys solving problems, staying organized, and keeping customers informed throughout the repair process.
In this role, you'll take ownership of service jobs after a technician completes a diagnosis, ensuring approvals are secured, parts are ordered, repairs are scheduled, and customers receive timely updates every step of the way.
Responsibilities
+ Review technician notes and repair recommendations following service calls.
+ Submit claims, estimates, and supporting documentation to home warranty providers.
+ Follow up on pending approvals and authorizations to keep jobs moving forward.
+ Communicate with customers regarding claim status, repair timelines, and next steps.
...
A growing HVAC company is seeking a Home Warranty Service Coordinator to support the service team by managing home warranty claims and repair workflows from diagnosis through completion. This is a great opportunity for someone who enjoys solving problems, staying organized, and keeping customers informed throughout the repair process.
In this role, you'll take ownership of service jobs after a technician completes a diagnosis, ensuring approvals are secured, parts are ordered, repairs are scheduled, and customers receive timely updates every step of the way.
Responsibilities
+ Review technician notes and repair recommendations following service calls.
+ Submit claims, estimates, and supporting documentation to home warranty providers.
+ Follow up on pending approvals and authorizations to keep jobs moving forward.
+ Communicate with customers regarding claim status, repair timelines, and next steps.
...
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