Hiring CSR - Pharma / Physical Therapy / Medical Tech / Rad Tech / Dietician / Psych

Responsibilities

• Interact with customers via calls
• Resolve customer inquiries and issues efficiently.
• Maintain a positive, empathetic attitude towards customers.
• Provide product information and support.
• Document customer interactions in the system.
• Collaborate with team members to improve service.
• Meet performance metrics and contribute to team goals.

Qualifications

• Educational Qualifications: Bachelor’s degree
• Experience Level: 1-3 years of customer service experience, preferably in a clinical environment.
• Skills and Competencies: Strong communication, problem-solving skills, and multitasking ability.
• Responsibilities and Duties: Assist customers via calls, resolve inquiries, and maintain service standards.
• Working Conditions: May require availability during weekends or holidays.
• Qualities and Trai...