Hire Desk Manager

The Role

We are looking for an enthusiastic and driven Hire Desk Manager to lead the day-to-day operations of our busy hire desk. In this fast-paced and dynamic environment, you will play a key role in ensuring the smooth and efficient running of the hire desk, making a significant contribution to the overall success of the business.

The Key Responsibilities

• Oversee the day-to-day management of a busy hire desk, ensuring the highest level of customer satisfaction.
• Coordinate hire desk activities, including managing a busy diary, scheduling hires, allocating crane drivers and personnel to hires, and managing resources within a timely fashion.
• Maintain accurate records of crane and personnel availability and hire transactions.
• Process orders and quotations via the booking system.
• Develop and implement strategies to improve operational efficiency and customer service.
• Work closely with the Office / A...