Hire Desk Controller

Hire Desk Controller 
Location: Bolton
Hours: Monday to Friday
Salary: £35,000

I am currently working with a Powered Access hire company based in Bolton that is looking to appoint a Hire Desk Controller to join their team. This is an excellent opportunity for an experienced Hire Desk Controller who enjoys working in a fast-moving environment and takes pride in delivering outstanding customer service.

Key Responsibilities:

Handling incoming hire enquiries via telephone and email in a professional and efficient manner

Processing hire orders accurately, ensuring all details are correct

Coordinating deliveries and collections with customers, drivers, and depot teams

Liaising with the workshop to confirm equipment availability and manage turnaround times

Acting as the first point of contact for customer queries, providing clear and knowledgeable support

Maintaining accurate records and supporting the day-to-day administra...