Application & Production Support
Perform production fixes including troubleshooting with technology and business partners through solution implementation and validation.Coordinate with upstream/downstream systems for issue resolution, scheduling, and change notifications.Monitor job run times and tune performance to meet SLAs/OLAs.Operational Performance
Support daily/weekly/monthly/annual business processes requiring close collaboration between IT and business teams.Manage batch cycles, code promotions, and release implementations.Maintain application health checks and monitor reliability/availability.Architecture & Efficiency
Ensure architecture currency through updates and maintenance aligned with enterprise standards.Identify and implement automation opportunities to improve efficiency and reduce manual effort.Sunset obsolete jobs, reports, and applications fo...