High-Touch Fraud Concierge & Escalation Specialist

Extend Your Team is seeking a skilled customer service professional based in the Philippines. The ideal candidate will deliver exemplary concierge support, managing complex customer issues for US credit card or mortgage accounts. Experience in fraud prevention and exceptional English communication skills are essential for this role.

The position requires flexibility to work US Pacific time from 10 AM to 7 PM. Candidates should have a bachelor’s degree or equivalent experience in financial services.