HFMG Clinical Team Lead - General Surgery

HFMG Clinical Team Lead

In alignment with Health First commitments of Quality / No Harm, Customer Experience, and Stewardship, the HFMG Clinical Team Lead oversees and coordinates job training, orientation, and competency assessment of clinical staff. This position also provides clinical care of patients under the direction of the providers at Health First Medical Group (HFMG) offices.

Team Lead Accountabilities:

• Serve as the first level for problem resolution (internal and external customers) in the absence of supervisor/manager.
• Assigns daily or shift task assignments to clinical staff.
• Ensure new hire clinical associates receive a comprehensive orientation and training to job duties, customer service standards and general performance expectations.
• Ensure 90-day/annual clinical competency assessments are conducted and individual development plans are documented as appropriate.
• Coaches clinical staff and provid...