Helpdesk Operator

Better places, thriving communities.

Job Title: Helpdesk Operator

Pay Rate: £13.45 p/h

Shift Pattern: Monday-Friday, 9am-5pm

What is in it for you?

Job Description:

Answering all incoming calls with a professional manner

Updating all customers with professional email etiquette

Processing and maintaining customer records

Reviewing all Reactive, Preventive maintenance services on C4W inline with SLA's

Prioritising with good attention to detail all call outs received regarding SLA's

Ensuring all call outs ...