Vacancy Description
Help Desk / System Administrator - Wright-Patterson AFB (Long-Term Contract)
Company: Oneida Network Infrastructure (ONI)
Location: Wright-Patterson Air Force Base, OH (On-site)
Position Type: Long-term Contract
Position Overview
Oneida Network Infrastructure (ONI) is seeking an experienced Help Desk / System Administrator to provide Tier 1 technical support and system administration services at Wright-Patterson Air Force Base. The selected candidate will support AFRL users by resolving technical issues, maintaining system functionality, and delivering exceptional customer service through an approved ticketing system.
Key Responsibilities
Efficiently address and resolve user technical issues using the approved ticketing system (currently Salesforce Service Cloud).
Respond to user inquiries, trouble...
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