Help Desk Level 2 / Sys Admin

Description We are looking for a Contract Help Desk Level 2 / Sys Admin to support daily IT operations for an onsite environment. This role blends hands-on desktop support with systems administration responsibilities, helping employees resolve technical issues while maintaining core Microsoft and network services. The ideal candidate brings strong troubleshooting skills, communicates confidently with non-technical staff, and works effectively within a collaborative support team.

Responsibilities:
• Provide second-level technical support for end users by diagnosing and resolving hardware, software, account, and connectivity issues in an office setting.
• Administer and support on-premises Active Directory, including user accounts, permissions, and related access management tasks.
• Manage Microsoft Entra and Intune to support identity services, device configuration, and endpoint administration.
• Troubleshoot and maintain desktop systems, collaboration tools, and pr...