Vacancy Description
Position Summary
Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED DOMAIN AWARENESS task order. The Help Desk Lead manages global authentication support operations and leads a technical help desk team to ensure high-quality IT support services for cloud-based and on-premises environments.
Essential Duties and Responsibilities
Manage global authentication support operations.
Lead and manage a technical help desk team.
Ensure high-quality IT support services for cloud-based and on-premises environments.
Apply ITIL service management pr...
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