Vacancy Description
***In Person interview*** Long term contract ***Onsite***
Position Description
These Tier I level analysts will act as a core member of the NSOC team, contributing to overall operational readiness and support a 24/7 shift schedule. Interested candidates must be willing to take on other shifts.
Description of Duties
+ Support a 24/7 schedule, including nights, weekends, and holidays as needed.
+ Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
+ Classify, prioritize, and escalate alerts promptly to ensure timely resolution.
+ Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
+ Capture, log, respond and escalate events from email, chat, voice, and other systems with accurate documentation.
+ Collect and analyze technical data to classify events, distinguish valid issues from false...
Position Description
These Tier I level analysts will act as a core member of the NSOC team, contributing to overall operational readiness and support a 24/7 shift schedule. Interested candidates must be willing to take on other shifts.
Description of Duties
+ Support a 24/7 schedule, including nights, weekends, and holidays as needed.
+ Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
+ Classify, prioritize, and escalate alerts promptly to ensure timely resolution.
+ Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
+ Capture, log, respond and escalate events from email, chat, voice, and other systems with accurate documentation.
+ Collect and analyze technical data to classify events, distinguish valid issues from false...
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