[HELLOCONNECT] Product Operations Shared Services Center Leader

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will play a crucial part in the journey of Product Ops Service streams setup and operations in Manila. The primary responsibilities include driving the setup and strategy of Product Ops service packets in Manila, leading a high-performing team, ensuring operational scalability and excellence, and establishing mechanisms for outstanding service quality and customer experience, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.