Vacancy Description
Healthcare Support Specialist W – join our team as a dedicated customer‑service professional focused on healthcare support. Are you passionate about helping people and building a rewarding career in customer service? Whether you’re a fresh college graduate or experienced BPO professional, we'd love to hear from you!
What You'll Do
- Assist members with healthcare‑related inquiries through phone, chat, or email.
- Explain healthcare benefits, coverage, claims, and account information.
- Resolve customer concerns professionally and efficiently.
- Maintain accurate customer records and document interactions.
- Ensure excellent customer satisfaction by providing timely and empathetic support.
- Follow company policies, quality standards, and data privacy guidelines.
Qualifications
- College graduate (any course) with or without BPO experience is welcome to apply.
- College unde...
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