Vacancy Description
Job Title: Healthcare Support
Job Description
This entry-level Healthcare Support role focuses on delivering excellent customer service to patients while supporting dental clinic operations in a call center environment. You will confirm and schedule appointments, manage patient information, and handle inbound and outbound calls, contributing to a positive experience for patients and a smooth workflow for the healthcare team.
Responsibilities
+ Confirm and schedule appointments for all dental clinics in a timely and accurate manner.
+ Maintain a high level of customer service when interacting with patients, vendors, and coworkers.
+ Handle inbound and outbound calls professionally, addressing questions, concerns, and scheduling needs.
+ Perform data entry accurately, including entering and updating patient information in electronic systems.
+ Verify and update patient records to ensure information is current and complete.
+ ...
Job Description
This entry-level Healthcare Support role focuses on delivering excellent customer service to patients while supporting dental clinic operations in a call center environment. You will confirm and schedule appointments, manage patient information, and handle inbound and outbound calls, contributing to a positive experience for patients and a smooth workflow for the healthcare team.
Responsibilities
+ Confirm and schedule appointments for all dental clinics in a timely and accurate manner.
+ Maintain a high level of customer service when interacting with patients, vendors, and coworkers.
+ Handle inbound and outbound calls professionally, addressing questions, concerns, and scheduling needs.
+ Perform data entry accurately, including entering and updating patient information in electronic systems.
+ Verify and update patient records to ensure information is current and complete.
+ ...
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