Healthcare SaaS Support Specialist

MediMap in Canterbury, New Zealand, is seeking a Customer Support Specialist to be on the front line helping healthcare professionals get the most from our medication management platform. You will resolve queries, manage tickets and troubleshoot issues to ensure a positive customer experience.

Joining a collaborative team, you’ll learn our product, support customers across NZ and AU hours on a rotating roster and contribute to knowledge resources while upholding privacy and security standards.