Healthcare CSR

Job Title: Healthcare Support Associate (Scheduling / Pre-Registration / Financial Clearance)

Work Setup: Onsite – Manila (Pasig/Ortigas)
Shift: Night Shift

Job Summary

We are looking for Healthcare Support Associates to join our growing healthcare operations team. In this role, you will provide administrative and customer support services to patients, healthcare providers, and internal teams. Responsibilities may include appointment scheduling, patient pre-registration, insurance verification, financial clearance, and other healthcare-related administrative tasks. The ideal candidate has experience supporting a healthcare account in a BPO setting and is committed to delivering exceptional customer service while ensuring accuracy and compliance.

Key Responsibilities

• Handle inbound and outbound calls related to patient appointments, registration, insurance, and financial inquiries.
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