Head of Site Reliability Engineering

Head of Site Reliability Engineering (Fintech): Leading the SRE division and taking end-to-end ownership of reliability across the platform with an accent on defining SRE strategy, standards, and principles. Focus on overseeing incident management, driving operational excellence, and building a culture of high ownership and continuous improvement.

Location: Madrid, Barcelona, Buenos Aires, Montevideo, or Sao Paulo, hybrid.

Company

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets.

What you will do

• Own the global reliability strategy for dLocal’s platforms and services, aligning SRE goals with company and product objectives.
• Lead the SRE division: set org structure, define roles and scopes, and drive hiring, performance, and career development.
• Oversee and continuously evolve incident management (on‑call strategy, incident response, communication, postmortems, foll...