Vacancy Description
Head of Retail Operations
About the Role
We are hiring on behalf of our client for a senior leadership role in retail operations. The Head of Retail Operations will be responsible for driving business growth, ensuring operational excellence, and delivering exceptional customer experiences across a multi-city retail network. This is a strategic role requiring strong leadership, analytical thinking, and the ability to integrate physical and digital retail journeys.
Key Responsibilities
Strategic & Operational Leadership
- Lead end-to-end retail operations across multiple locations.
- Drive sales growth, profitability, and efficiency while maintaining high brand standards.
- Develop and implement localized retail strategies aligned with market and consumer insights.
Customer Experience & Brand Excellence
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