Head of Product Operations

Job Description

As a Head of Product Operations, you will be the driving force behind operational excellence, data‑driven decision‑making, and scalable product processes. You will partner closely with Product, Delivery, and Executive teams to enable clarity, create rhythm, and operationalize excellence across our product organization. This is a high‑impact, highly visible leadership role with the mandate to shape how we deliver value to customers and scale our business.

Key Responsibilities

• Strategic Enablement: Define and execute the Product Operations charter to bring clarity, accountability, and rhythm to the product organization.
• Data Insight & Enablement: Establish a robust data foundation, design and implement KPIs, and leverage dashboards to drive insight and inform decisions at all levels.
• Operating Rhythm & Governance: Develop and standardise operating cadences, feedback loops, and governance models to ensure co...