Head of operations - igaming & payments

Role Overview

We are looking for an experienced and dynamic operations leader with strong exposure to i Gaming, sportsbook, online casino, and payment ecosystems. The ideal candidate should possess deep expertise in managing end-to-end gaming operations across international markets, including customer experience, payment operations, fraud prevention, CRM systems, technology integrations, and operational scaling.

This role requires a strategic and hands-on leader capable of driving operational excellence across multiple jurisdictions while ensuring compliance, scalability, and customer satisfaction.

Key Responsibilities

Gaming & Business Operations

Lead and oversee day-to-day operations across sportsbook, casino, customer service, payments, and risk functions Manage operational performance across multiple international markets Design and implement scalable operational frameworks and SOPs Collaborate with technology, marketing, finance, and pro...