Head of IT-Support

Job start: per sofort oder nach Vereinbarung

The IT & Digital Transformation department, consisting of 17 employees, is responsible for the technological advancement and operational ICT support of the Andermatt Swiss Alps Group and Andermatt-Sedrun Sport AG. Our IT function is a key enabler of outstanding guest experiences, efficient business processes, and sustainable corporate development.

As Head of IT Support, you will assume overall responsibility for a stable, efficient, and service-oriented IT operation across our Hospitality, Real Estate, and Corporate units. In this key role, you will lead the support team, design processes and standards, and act as the central interface between the business, IT, and external partners.

Leadership & Organisation

• Functional and disciplinary leadership of the IT Support team of 4 people (1st & 2nd level support, coordination of 3rd level)
• Building and continuously developing a service-orient...