Head of Fulfillment

Bamboo Card is a fast‑growing e‑gift card distribution platform connecting global brands, marketplaces, and digital wallets. We empower clients to offer seamless digital gifting experiences across multiple categories, from gaming and entertainment to lifestyle and retail.

We are currently looking for a process‑driven Head of Fulfillment to own our end‑to‑end fulfillment pipeline, bulletproof our delivery mechanics, and protect our assets from leaks or errors. This is not a traditional warehouse or physical logistics role—you will manage a high‑velocity digital supply chain where the inventory consists of thousands of live high‑value digital codes.

Responsibilities

• Own the end‑to‑end fulfillment pipeline and bulletproof delivery mechanics.
• Build double‑check systems, checklists, and audit trails to protect live digital codes.
• Diagnose delivery failures by reviewing API logs, distinguishing vendor timeouts, stock issues, and authenticat...