Head of Enhanced Due Diligence and Complex Cases

Metro Bank

London, England, United Kingdom Full-time July 08, 2026

Vacancy Description

What you will do:

Lead the Enhanced Due Diligence (EDD) and Complex Case function within CDD Operation

Make risk-based decisions and recommendations on high-risk and escalated customer cases

Prepare high-quality submissions for 2nd Line Financial Crime review and Customer Portfolio Committee decisions

Ensure compliance with financial crime regulations and evolving regulatory expectations

Set investigation standards and implement robust quality frameworks

Oversee operational delivery, productivity, and SLA performance

Manage, coach, and develop specialist investigators and team leaders

Provide subject matter expertise on complex risk typologies and emerging financial crime threats

Build strong partnerships with Compliance, Financial Crime, and Risk teams

Drive continuous improvement, automation, and operational efficiency initiatives

And... we are a bank so risk is a part of eve...

अभी आवेदन करें

Submit your application for Head of Enhanced Due Diligence and Complex Cases at Metro Bank

Location London, England

Country United Kingdom

Type Full-time

Category Computer Occupations

Posted July 08, 2026