Head of Customer Success

Job Description

The Opportunity

As our Head of Customer Success, you'll sit at the centre of Resolution Digital's client experience, leading how we build, strengthen and grow strategic partnerships with agencies and clients across the Omnicom network.

This is a newly created national leadership role where you'll own the opportunity pipeline across our Discoverability and Digital Innovation offerings, build deep relationships with agency partners, and translate complex digital solutions into meaningful business outcomes.

You'll also have the opportunity to build and lead a high-performing customer success team while helping shape the future of search, AI and digital experiences.

Your Responsibilities

• Drive and grow strategic partnerships across Omnicom Media and Omnicom Advertising agencies nationally.
• Own and manage the opportunity pipeline from first con...