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Head of Business

Teleperformance España

bellprat, cataluña, Spain Full-time June 19, 2026
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Vacancy Description

Your Main Responsibilities Will Be:Performance Excellence Management: presentation and analysis of performance and forecast figures to all stakeholders.Monitoring performance and building action plans towards improvement of it.Build sales strategy and monitor the execution and effectiveness of it.Responsible for performance improvement plans and performance appraisal reviews.Accountable for team members development and career path clarity.Coach their direct report and second level towards their professional development through 1×1 and others.Responsible for operating profit: ensuring the most efficient possible operation includingfinancial forecasting.Responsible for employee satisfaction and motivational and engaging plans execution.Managing and engaging different stakeholders towards the improvement of client satisfaction.RequirementsMinimum 2 years of experience as Team ManagerExcellent level of English.Strong presentation, analytical and problem-solving skills.Demonstrated people m...

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