Head: DM Experience and Optimisation

Job Classification

Requisition Details
Req#:
Location: Johannesburg
Closing Date: 10 June 2026
Talent Acquisition Specialist: Monde Ndzishe


Job Family

Marketing, Communication and Research


Career Stream

Marketing and Brand Management


Leadership Pipeline

Manage Others (MO)


Job Purpose

To progress Nedbank's enterprise-wide digital marketing experience strategy, the Head Digital Marketing Experience & Optimisation will be responsible for planning, developing, implementing, and managing the digital marketing experience function. This will include organising and leading a digital marketing experience team (UX/ CX/ UI/ Scrum Master/Web Development). Additionally, the Head: Digital Marketing Experience & Optimisation will play a crucial role in delivering results for Nedbank's digital marketing campaigns and all owned channels, ensuring optimal user experience, by defining journey mapping...