Head Capabilities - GBS

About the role

As the Head for Capabilities for ONEGBS, you will lead the design and execution of the GBS learning and capability development strategy by orchestrating a federated academy model. The role leverages existing functional academies (Finance, HR, Procurement, IT, Supply, etc.) and enterprise learning assets, while curating GBS-specific content to build cross-functional, digital, and operational excellence capabilities. The role works across GPOs, Delivery, Service Enablement and Hubs to assess capability needs and curate solutions through internal and external partner ecosystems.

Your responsibilities

• Capability Strategy & Integration: Lead GBS-wide capability strategy; leverage and reuse existing academy content across functions
• Academy Orchestration: Integrate GBS needs across Finance, HR, Procurement, IT&D, Supply, ensuring seamless learning journeys
• Needs Assessment: Partner with key stakeholders to identify gap...