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Head, Branch Network Innovation and Transformation

Hong Leong Bank Berhad

Damansara Town Centre, Federal Territory of Kuala Lumpur, Malaysia Full time July 19, 2026
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Vacancy Description

If you are looking to excel and make a difference, take a closer look at us…

Functional (Job Responsibilities)

  • Format Portfolio Innovation & Optimization: Architect and drive a multi-format physical network strategy that modernizes traditional footprints. Focus on shifting the portfolio toward next-generation, flexible formats (e.g., , Non-Cash Service Hubs/SAH) to maximize community engagement, optimize unit economics, and improve overall network agility.
  • Transformation P&L & Commercial Accountability: Take direct financial ownership of the transformed ecosystem's business outcomes. Define, track, and optimize the Profit & Loss (P&L) metrics for next-gen formats, ensuring that footprint transformations directly translate into lower Cost-to-Income Ratios (CIR), increased customer acquisition, and maximized cross-sell revenue.
  • Next-Gen Format Scaling Strategy: Define the blueprint, conceptual framework, and...
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