Hazelview’s Resident Experience Leadership Role

Elevate resident interactions as the Resident Experience Manager at Hazelview Property Services. This role combines operational oversight with superior service delivery for an exceptional tenant experience.
Serving in a key player-coach capacity, you will directly manage a team across administrative and resident services. By implementing service standards and leading training initiatives during the lease-up phase, you will establish a positive culture and operational excellence. This role actively shapes both tenant relations and community programming.
Key Responsibilities:
• Lead and develop coordinators across service functions
• Schedule and manage daily operations at the front desk
• Perform regular performance evaluations and training
• Establish service protocols during the lease-up process
• Address resident escalations and concerns effectively
Requirements:
• 4-5 years of experience in residential property management
• 2 years of supervisory experi...