Hazelview Resident Services Manager

Drive exceptional resident experiences as a Resident Services Manager with Hazelview. Oversee front desk operations and lead a dynamic team to meet tenant needs effectively.
Join Hazelview Property Services as a Resident Services Manager focused on enhancing community interactions and operational efficiencies. You will manage a team of coordinators, ensuring high service standards at the front desk, while also handling administrative functions and tenant escalations. Your impact will establish a welcoming atmosphere and support seamless operations.
Key Responsibilities:
• Coach and develop front desk and administrative staff
• Set and enforce service delivery standards
• Manage tenant relations and handle complex issues
• Monitor tenant engagement through technology platforms
• Ensure accurate administrative compliance and reporting
Requirements:
• Minimum 4-5 years in residential property management
• 2 years leading a team required
• Proficient in Yar...