Guest Services Team Lead: Turtle Sands Resort

Job Description

Ready to lead a team where every day feels like a holiday? Turtle Sands Resort is calling for an experienced and energetic Guest Services Team Lead to bring unforgettable guest experiences to life. Nestled along the stunning Mon Repos coastline, this is your chance to combine leadership, hospitality, and a little bit of magic; creating moments that guests remember long after they’ve checked out.

This isn’t your typical front office role. As our Lead Guest Services Host, you’ll be the heartbeat of the guest experience, leading the team, setting the tone and ensuring every guest interaction is seamless, warm, and memorable. From check-in to curated on-site experiences, you’ll bring the resort to life while driving high standards of service, efficiency and professionalism across the team. You’ll also take ownership of guest activities and experiences, from daily programs to sustainability initiatives, ensuring every stay feels special an...