Guest Services Supervisor

Location – Harwich (Stena Britannica)

Contract – Permanent

Salary - £40,199.04

Are you an experienced seagoing customer service professional with a passion for leading teams and delivering exceptional service at sea?

As a Guest Services Supervisor at Stena Line, you’ll experience a unique way of working—living and working at sea onboard the Stena Britannica, sailing between Harwich and Hook of Holland. Working a week-on, week-off rotation, you’ll become part of a close-knit onboard community where teamwork and support are key to success.

This role is ideal for an experienced seagoing customer service professional holding valid STCW certification, looking to take the next step into a supervisory position. You’ll play a vital role in creating a welcoming and memorable experience for our passengers, leading a dedicated team and ensuring the highest standards across guest services and accommodation. This is a dynamic, ha...