Guest Services Representative

Summary This position is Non-appropriated Fund (NAF) and will be assigned to The Presidential Inn, Joint Base Andrews, MD. This is a flexible position and may be scheduled 0-40 hours per week. The primary purpose of this position is to provide front desk, guest services support for lodging operations. Responsibilities Duties and Responsibilities: Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry...