Guest Services Manager

Summary This position is Non-appropriated Fund (NAF) and will be assigned to JBSA Lackland Lodging. This is a regular part-time category position with guaranteed 20 hours per week, may work up to 40 hrs./week. Employees appointed to a regular category position are eligible for benefits. Responsibilities Responsible for the efficient and economical operation of the Lodging Guest Reception, which includes both reservations and front desk operations. Accepts requests for reservations - group and individual, according to space availability. Orders and issues non-availability numbers when adequate quarters are not available and assigns eligible TDY travelers to commercial contract quarters. Registers and assigns rooms to guests, issues room keys, and may escort guests to rooms when called for. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards ca...