Guest Services Associate

Front Office Executive

Location: Mangalore

Our client, a premium fitness and wellness destination in Mangalore, is looking for a Front Office Executive to join their team.

Key Responsibilities

• Welcome members and visitors and provide a positive first impression.
• Handle walk-in, phone, email, and WhatsApp enquiries.
• Assist with membership registrations, renewals, upgrades, and payments.
• Coordinate appointments and maintain front desk operations.
• Maintain accurate records and support day-to-day administrative activities.

Requirements

• Bachelor's degree preferred.
• 1–3 years of experience in front office, hospitality, customer service, or a similar role.
• Excellent communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Basic knowledge of MS Office and CRM systems.
• Customer-focused with a professional and positive atti...